Open Google Chrome and ensure that every other tab is closed (aside from the active one).Follow whichever guide is applicable depending on the browser that you’re using. To accommodate every possible scenario, we’ve compiled several sub guides that will allow you to clear the cache & cookies of Chrome, Firefox, Edge, Internet Explorer, and Opera. However, the steps of doing so will be different depending on the type of browser that you’re using. Since there are a lot of user reports of this kind, it’s very likely that TicketMaster has a tendency of creating corrupted cookies that will end up blocking the user’s ability to book and purchase tickets from within the platform.įortunately, several affected users that encountered this issue have confirmed that they managed to resolve the issue by accessing the browser’s settings and clearing the cookies & cache folders. Method 1: Cleaning your Browser Cache & CookiesĪs it turns out, this particular issue can very well be caused by a temporary cached file or a cookie created by the TicketMaster service. If this scenario is applicable, you’ll need to wait 24 hours for the ban to expire or you’ll need to create a different account (if you can’t afford to wait). However, the error that you’re seeing can also be the result of a temporary ban that was enforced on your account. In other cases, affected users have reported that a network inconsistency was responsible for triggering the Error 401 Not Allowed. Most users have managed to fix the issue in this case by restarting the networking device. If you’re using one, you might need to disable the surfing anonymity solution before being able to access the TicketMaster platform again. Keep in mind that TicketMaster is very strict with users that are using Proxy servers or VPN clients. To fix it, all you need to do is to follow a set of instructions to clear your browser cache & cookies. In most user-documented cases, Error 401 Not Allowed will appear due to a temporary cached file or cookies that were created by the TicketMaster system. In most cases, affected users can search for tickets just fine, but the error appears as soon as they attempt to select a date to complete the purchasing process. Some Windows users are encountering the Error 401 Not Allowed when attempting to purchase tickets with the TicketMaster platform.
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